Travel & Leisure

As a centre for excellence, the travel division of ERP Soft Systems Ltd Services operates with integrated IT & BPO offering across the Travel sphere. The hallmark ofERP Soft Systems Ltd is its distinctive domain and operational knowledge that enables to deliver world class solutions and services. Being the fastest growing industry of modern times, Travel industry has swiftly adopted to changes to keep intact with competition.

Customer Service offerings:

• Customer Support / Help Desk - Voice/Chat/e-Mail
• Teletype Rejects
• Departure Control System
• Lost Baggage Handling

Transaction Processing:

• Revenue Accounting - Passenger & Cargo
• Loyalty Program Management
• Frequent Flyer Program
• Rule Coding and Quality Check
• Fares Loading

Reservation:

• Airline Ticketing
• Cruise Bookings
• Hotel Bookings
• Car Rentals
• Re-Bookings
• Cancellations and Refunds

Sales & Marketing:

• Sales Surveys and Support
• Sales Campaigns and Promotions
• Online Marketing